Privacy policy

Introduction

Envol Energy is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection legislation.

About Envol Energy

Envol Energy

Company number 15830026

7 Bell Yard, London, England, WC2A 2JR

contact@envolenergy.com

www.envolenergy.com

For any questions relating to this Privacy Policy or your personal data, please contact us using the details above.

What information we collect

We may collect and process the following user-submitted personal information through our website:

  • Name

  • Organisation name

  • Email address

  • Telephone number

  • Information submitted through enquiry forms

  • Marketing preferences

  • Technical website usage information (such as IP address, browser type, pages visited, and device information)

How we use your information

We use personal information to:

  • Respond to enquiries and requests

  • Discuss potential projects, partnerships, or deployment opportunities

  • Provide information about our services and activities

  • Send marketing or company updates where explicit, opt-in consent has been provided

  • Improve website performance and user experience

  • Maintain website security and functionality

We only process personal data where we have a lawful basis to do so under UK GDPR.

Marketing communications

If you choose to opt in, we may contact you with updates about Envol Energy, including news, projects, services, events, or developments relevant to our work.

You can unsubscribe or withdraw consent at any time by:

  • Clicking the unsubscribe link in marketing emails, or

  • Contacting us directly.

We do not sell or share personal data with third parties for their own marketing purposes.

Cookies and analytics

Our website may use cookies and analytics tools to help us understand how visitors use the site and improve its performance.

These tools may collect anonymised technical information, including:

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

  • And general geographic location

You can manage or disable cookies through your browser settings.

Sharing your information

We may share personal information with trusted service providers who help us operate our website or communications systems, where necessary and appropriate.

These providers are required to keep your information secure and confidential.

We may also disclose information where required by law or to protect our legal rights.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, and complying with legal obligations.

Where marketing consent is withdrawn, your details will be removed from marketing communications systems within a reasonable timeframe.

Data security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

Our website and digital systems may be hosted or supported by trusted third-party service providers, including providers located outside the United Kingdom. In some cases, this may involve the transfer or storage of personal data in countries that have different data protection laws to the UK. Where we use such providers, we take reasonable steps to ensure appropriate safeguards and contractual protections are in place to protect personal information in accordance with applicable UK data protection legislation.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data in certain circumstances

  • Object to or restrict certain types of processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

For more information, visit the ICO website: https://ico.org.uk

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Envol Energy contact@envolenergy.com